Privacy Policy - Qatar Podcasting Academy

This privacy policy explains how Qatar Podcasting Academy collects, uses, discloses, and protects your information when you use our online platform and services. By using our site, you agree to the terms of this policy.

Information We Collect

We collect information to provide and improve our services.

Personal Information: This includes information you provide directly, such as your name, email address, payment information, and any other details you provide when registering for an account, enrolling in a course, making a purchase, or contacting us.
Usage Data: We automatically collect information about how you access and use our site. This may include your IP address, browser type, operating system, pages viewed, time spent on pages, links clicked, and other diagnostic data.
Technical Information: This includes information about the devices you use to access our service, such as device type, unique device identifiers, mobile network information, and software versions.
Payment Information: Details related to purchases made on our site, such as transaction history and payment card details (processed securely via third-party payment processors).

Lawful Basis for Processing

We process your personal data only when we have a lawful basis for doing so. This typically includes:

Processing necessary for the performance of a contract with you (e.g., providing access to courses you purchase).
Processing based on our legitimate interests (e.g., improving our services, preventing fraud, marketing to existing customers), provided these interests do not override your fundamental rights and freedoms.
Processing necessary to comply with a legal obligation (e.g., tax or accounting requirements).
Processing based on your explicit consent (e.g., for specific marketing communications).

How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our services.
To process transactions and manage your orders.
To manage your account and registration.
To communicate with you, including sending service-related notices, updates, and support responses.
To improve, personalize, and expand our services.
To understand and analyze how you use our site.
To develop new products, services, features, and functionality.
For marketing and promotional purposes, based on your consent or legitimate interests.
To detect, prevent, and address technical issues or fraudulent activity.
To comply with legal obligations.

Sharing and Disclosure of Your Information

We do not sell your personal data. We may share or disclose your information only in the following circumstances:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are typically bound by confidentiality agreements and are restricted from using your personal data for any purpose other than providing the requested services.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings.
With Your Consent: We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we rely on your consent as the lawful basis for processing your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement commercially reasonable security measures designed to protect the security of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.

Links to Other Sites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes are effective when they are posted on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Qatar Podcasting Academy
Building 18,
Al Liwan Street,
Office 401,
Doha, Ad Dawhah,
23456,
Qatar